The TAPS squad heads Massachusetts to investigate a home where the owners claim that not all of the house?s residents are from the living world. A medium offered to rid the family of their supernatural troubles - which include hearing the sounds of footsteps, whispering voices and spirits of children playing in their son?s room - for a hefty fee. Jason and Grant are determined to put the family at ease in their home by substantiating their suspicions, free of charge, and in process collect some frightening footage.