Jackie comes clean to Cruz about rehab while they tend to an intoxicated Charlie. Charlie bargains with Cruz for Jackie's job, then returns to rehab. Faulty air conditioning puts the entire staff on edge. An 80-year-old admitted for a tonsillectomy shares a bay with a 20-year-old candidate for hip replacement. Coop accompanies O'Hara to her OB/GYN appointment, where she finally leans on him for a little support.