When thousands come to greet a blog author and a celebrity chef, security is stretched to its breaking point. Mall cops must juggle their assets when governor and presidential contender Tim Pawlenty shows up, and a possible bomb is discovered.
As teens fill Mall of America for the premiere of the popular movie Twilight: New Moon, mall cops break up a fight in which one of the participants has a knife. Officers also deal with a ranting customer.
With the rotunda filled to capacity, mall cops spring into action when a children's book author falls on stage. Meanwhile, officers help a lost boy who does not speak English, apprehend a young shoplifter and help a man who has suffered a stroke.
Hockey fans come to Mall of America for the announcement of the U.S. Olympic women's hockey team. Also, mall cops must reunite lost children with their parents, search for missing cars and break up a fight.
The day is turned upside down when the no pets rule is overturned for a charity dog walk; a customer is unsure if he is drunk or sober; a customer feels he is the victim of discrimination; a dispute turns violent.
Mall of America's undercover unit, RAM, struggles to train its newest member: a dog named Bear. When a serious threat shuts down the airport less than three miles away, the RAM unit goes on high alert to avert possible terrorist activity.
When a storm threatens to drop 24 inches of snow, Mall of America grapples with the possibility of closing early for the first time. Mall Cops deal with weather-related accidents, a fight and a fire hazard that shuts the food court down for hours.
A group of revelers board trains and plan to run through Mall of America without pants. Director of Security Maj. Doug Reynolds assembles arrest teams to deal with the onslaught of potential streakers before they can disrupt the mall.
When the mall has a lockdown drill, Capt. Buegler has a day to figure out the problems after the drill goes poorly. Officers must help a diabetic who falls, deal with a drunk teen and care for a child after her mother is arrested for shoplifting.
Sarah Palin comes to Mall of America and the mall cops are stretched to their breaking point as they confront passionate followers, protesters, a bounty hunter and a bomb threat while protecting one of America's most high profile figures.
The Minnesota Vikings are in the NFL playoffs, and when former Vikings players, including legendary Hall of Fame defensive end Carl Eller and linebacker Scott Studwell, come to the rotunda, thousands of rabid fans turn out to see their heroes.
When shoppers invade Mall of America on the busiest shopping day of the year, mall cops deal with a shoplifting ring, a man carrying a concealed weapon, a girl who has had a seizure and an intoxicated man who refuses to leave the mall willingly.