Vivienne decides she needs to revive her show, and attempts to copy the style of her rival Chris Connor by speaking to the audience. However, none of the audience talk to her. Vivienne then has a meeting to discuss the show's image with two promotion experts, Joshua and Rose. After little success at the meeting, she sacks them and seeks the advice of Miriam. Following her advice, she makes a personal appearance at a cash and carry in Slough.
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