Jack and the squad interrogate a suburban tourist, Rob Darcy (MARK MOSES), who claims someone kidnapped his wife from their hotel room. But although Rob appears to be completely honest, nothing he says can be verified. After traveling to Rob's home in Pennsylvania, Vivian finally discovers the surprising truth about what happened. Meanwhile, Elena faces a missing-person case that hits too close to home when her daughter is abducted. Immediately suspecting her estranged boyfriend, Carlos (recurring guest star JSU GARCIA), Elena and the others frantically search for him and the girl.